My ApplNion

At the beginning of November 2009, Apple announced their new line up iMac. At that time I had a white iMac 24″. I liked it, and I upgraded the internal disk a few month before to a 1.5 Tb. So, was I to change it for one of the newest model? Sure, hey, 27 inches! Not only it added 3 more inches to the screen, but the high definition resolution of 2560×1440 (vs 1980×1080) was almost 30% more screen estate! That was sold for me at that point.

So I put my 24″ iMac on sale, and ordered the 27″ iMac with the Core i7 processor. That specific model was only available by the end of November, and mine was shipped in early December. I received it something like December 12, and installed it as soon as I can.

There, I got a into some problems: the wireless keyboard and mouse were not working. So, to setup the computer’s initial launch, I had to hook-up a wired keyboard and mouse. After investigating a little bit, I realized that in the System Preferences there were no Bluetooth’s icon. I looked into System Profiler, not Bluetooth module detected.

I then called Apple Care, and they offered me a replacement unit, which I accepted. The representatives I talked to, very nice persons by the way, told me it may take 1 or 2 weeks to received the replacement. I returned the iMac and waited for the replacement to come in.

I was, like always when waiting for a new Apple product, looking at my Apple Store account to watch what was happening with the replacement. I saw that the representative made a mistake: they issued a replacement for the (free) printer I ordered at the same time of the iMac. I called Apple care again, and they corrected it. Then, I awaited for the replacement to be received by Apple. It took almost a week before it was entered as returned in my account. And then I saw the probable shipping date for my replacement: December 24th! We were near December 16 at that time.

On December 25th, I received an Apple gift: a note stating that my iMac shipment was delayed until January 6. Then, it finally shipped from China on December 31. I finally received the iMac on January 11th, after some problems with the carrier.

So, to be honest, at some point I was asking myself if I did the right thing ordering it just after the release date. I must say, after two weeks of working on it, I’m happy. I guest my experience is what happen when you order a revision one of a product. That’s a risk to assume, and I’m happy to have taken that risk. The computer is just fantastic and I love it.